“Play Video Failed” When Playback Videos
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We recommend you reinstall the app and try again. You may also use another phone to try again if you have one.
If the issue remains, kindly contact customer service for further help.
Customer Service of KINGSLIM
Email Support: cs@kingslim.net
Hotline Support: 888-811-1140 (US)
Business Hours: Mon-Fri (except holiday) 9 am-5 pm (EST)
If you need further assistance, please don't hesitate to get in touch with us.
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