If your dash cam isn't saving the changes you make to the settings, please try the following:

Check the Battery 

• If the camera doesn't save any settings, the internal battery may be unable to hold a charge. To test this, turn off the dash cam and charge it with a USB cable for about one hour. Then, turn it back on and try changing the settings again.

Check the Memory Card

• A full or faulty memory card can prevent settings from being saved. We recommend you format your memory card or replace it with a new one.
• Note: Always make sure the camera is turned off before you install or remove the memory card.

Check Your Time Zone

• Make sure you have selected the correct time zone on your dash cam. If the time zone is wrong, the camera may not save your changes.
• If your camera has GPS, it will automatically update the date and time after you have driven for a while and it gets a signal.

Reset Your Camera

• Try resetting your dash cam and restoring it to its factory settings. This can often fix issues with saving settings.

If you have tried all of these steps and the problem is confirmed to be an issue with the camera's internal battery, please contact us and share us with your purchase invoice.

Email Support: cs@kingslim.net

Hotline Support: 888-811-1140 (US)

If you need further assistance, please don't hesitate to get in touch with us.

You may submit a ticket here, and we'll get back to you as soon as possible.